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Projects & work items 8 steps ~25 minutes

How does a project go from start to finish?

From the first customer to the handover — every step with its screen and its guide.

  1. 1
    Customer Office Owner Office administrator Project manager Secretariat

    Add the customer with their contact details.

  2. 2
    Offer Office Owner Office administrator Project manager

    Make the offer with items from the catalogue, issue it and send it to the customer.

    The page of an offer in its second version shows its status, its items and the office's own costing.
    An offer in its second version
  3. 3
    Accepted → project Office Owner Office administrator Project manager

    When the customer accepts, press «Convert to project»: the offer becomes a project.

  4. 4
    Appointment & field work Office Owner Office administrator Project manager Technical staff Secretariat

    Book an office appointment or field work in the calendar.

  5. 5
    Files in ErgoCloud Everyone

    Upload the project's drawings, measurements and documents into one folder.

  6. 6
    Time & expenses Everyone

    Record the week's time in Team › Me › My time and the project's expenses.

  7. 7
    Customer portal Office Owner Office administrator Project manager

    Send an invitation from the customer card; the customer sees the project's progress and the files you show them.

  8. 8
    Handover & closing Office Owner Office administrator Project manager

    Follow the status of the project and its payments, and close the project.

    A project's checklist shows the steps done and the ones to come, each with the person responsible and a date.
    A project › Checklist
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