ΕργοθήκηHelp Centre
Questions
Short answers; each one leads to its guide.
Team & security
How do I change a user's role?Team & security
In Team › Members & roles, by whoever manages the team's members; what each role allows, in Team › Team settings › Roles & permissions.
The whole guide →Why can a colleague not see prices?Team & security
Amounts — prices, payments, finances — are seen only by whoever has the permission to see amounts. The «Technical staff» role does not have it by default; whoever manages the members can change that in the roles.
The whole guide →Does sick leave need approval?Team & security
No. Sick leave is not a request: it is recorded straight away and the managers are told.
The whole guide →Why can't I see «New role»?Team & security
Roles of your own are part of the Large business plan. On other plans you change the permissions of the ready-made roles.
The whole guide →I lost the phone with my authenticator app. How do I get in?Team & security
With one of the recovery codes you kept when you switched it on; each code works once.
The whole guide →Can I stop some notifications?Team & security
Yes, under Notifications › «Settings»: for each category you choose «In Ergothiki» and «By email» separately, and when the emails come (at once, or one summary a day at the hour you set).
The whole guide →