# How do I start a video call in an ErgoMeeting room?

> How a video call starts inside a room, who hosts it, and when the button does not appear.

Last updated: 2026-10-29

Inside a room, **Video call** opens the call in a new tab, for the room's members. The host is whoever made the room or anyone in its office who opens and closes rooms; members from a partner office always take part as guests.

| The button does not appear when |
| --- |
| You are not a member of the room, or were removed |
| The room is closed or deleted |
| The office the room belongs to has no active plan or credits, or has reached the monthly safety limit |
| Video calls are not available on the platform |

The plan and credits that count are those of the room's office, not yours.